Help desk tickets & email are checked and responded to Monday through Friday. We are not available on major US holidays (Christmas, 4th of July, etc.).
- To connect with a human – this is my help desk (aka “make you happy” area).
Support tickets are answered within 24 business hours. If you don’t see a timely response in your email within one business day, please be sure to check your spam/junk folder.
Please look below before contacting us to see if your question is answered in our Frequently Asked Questions.
We have systems in place to electronically deliver your order, but, on a rare occasion the email gets lost en route to you.
If that happens, please contact us with your receipt / or with the email you used when you ordered and we’ll get you the download link immediately.
Please Note: We prefer contact by Email.
You may contact us at firstname.lastname@example.org
Need to contact us via mail?
Groovy Slug, LLC
4771 Bayou Blvd. #217
Pensacola, FL 32503
FAQ: Got questions? We have answers.
What exactly do I get when I order? I don’t understand this.
We offer articles (in Word for Windows format) that you’ll download to your computer. You can take those articles and do (almost) anything with them. You can edit them, combine them, add to them, change them for your specific area of expertise. Then, you can put them on your website or blog without linking to anyone or crediting us. They are yours. Our service helps save you time and build a larger website with more value.
What else can I do with the articles?
You can also use them in your newsletter or and emails.
Use them in your membership sites.
Use them in printed book (coffee table books).
Create courses for your affiliates or team.
Put together an ebook that you can sell.
Our customers continue to amaze us with the inventive ways they use our articles.
How will I get my articles?
After you pay, you’ll be taken to a page where you can download your order. If you already have an account they’ll be waiting for you in there.
Will I have to pay every month?
No way. You just buy what you want whenever you want.
What can’t I do with the articles?
You can NOT do the following:
- Submit them to article directories (unless you rewrite the articles 100%).
- Sell Resale Rights, Master Resale Rights or Private Label Rights to the content you get here.
Basically this means that you can use them yourself, but you can’t sell them to others to use as content on their sites.
- You also can’t put them on Kindle. (Amazon’s rules.)
Still have more questions? Please take a look at our customer service site.